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Terms & Conditions
Das Care Limited
Website: www.das-care.co.uk
Email: info@das-care.co.uk
Effective Date: 22 April 2026
1. Introduction
These Terms and Conditions govern your use of the website www.das-care.co.uk and the services provided by Das Care Limited (“we”, “our”, “us”).
By accessing our website or engaging our services, you agree to be bound by these Terms.
If you do not agree, you must not use our website or services.
2. Company Information
Das Care Limited is a company registered in England and Wales.
For all enquiries, contact:
Email: info@das-care.co.uk
3. Services
Das Care Limited provides care-related services, which may include but are not limited to:
- Live-in care
- Home care services
- Personal care and support
- Domestic and companionship services
All services are subject to availability and individual care assessments.
We reserve the right to refuse or withdraw services where necessary, including safeguarding concerns or non-compliance.
4. Use of Website
You agree to:
- Use the website lawfully
- Not misuse or attempt to hack, damage, or disrupt the website
- Not copy or reproduce content without permission
We may suspend or terminate access if misuse is detected.
5. Service Agreements
All care services are subject to a separate Care Agreement / Service Contract.
This will include:
- Scope of care
- Pricing
- Duration
- Responsibilities of both parties
In the event of conflict, the signed care agreement overrides these Terms.
6. Fees and Payments
- Fees for services will be clearly agreed before services begin
- Payments must be made in accordance with agreed terms
- Late payments may result in suspension or termination of services
- We reserve the right to charge interest on overdue invoices
7. Cancellations and Refunds
- Cancellation terms will be outlined in the care agreement
- Short-notice cancellations may be chargeable
- Refunds are not guaranteed and are assessed case-by-case
8. Client Responsibilities
You agree to:
- Provide accurate and complete information
- Maintain a safe working environment for staff
- Treat staff with respect and dignity
We reserve the right to withdraw services if staff safety is at risk.
9. Safeguarding
Das Care Limited takes safeguarding seriously.
We reserve the right to:
- Report concerns to relevant authorities
- Act in the best interests of clients and staff
- Refuse or terminate services where safeguarding issues arise
10. Liability
To the fullest extent permitted by law:
- We are not liable for indirect or consequential loss
- Our total liability is limited to the value of the services provided
Nothing in these Terms limits liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
11. Website Content Disclaimer
- Information on this website is for general guidance only
- We do not guarantee accuracy or completeness
- Content may be updated or changed at any time
12. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for their content, policies, or practices.
13. Data Protection
We process personal data in accordance with UK GDPR and the Data Protection Act 2018.
Please refer to our Privacy Policy for full details.
14. Intellectual Property
All content on this website is owned by or licensed to Das Care Limited.
You may not copy, reproduce, or distribute content without written permission.
15. Termination
We may suspend or terminate services or website access if:
- These Terms are breached
- Payment obligations are not met
- There are safety or safeguarding concerns
16. Changes to Terms
We reserve the right to update these Terms at any time.
Updated Terms will be posted on the website with a revised date.
17. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Contact
For any questions regarding these Terms:
info@das-care.co.uk