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Privacy Policy
Das Care Limited
Website: www.das-care.co.uk
Email: info@das-care.co.uk
Effective Date: 22 April 2026
1. Introduction
Das Care Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
By using our website or services, you agree to this policy.
2. Data Controller
Das Care Limited is the data controller responsible for your personal data.
Contact:
info@das-care.co.uk
3. What Data We Collect
We may collect and process the following types of data:
a) Personal Information
- Full name
- Address
- Email address
- Phone number
b) Care-Related Information (Special Category Data)
- Health conditions
- Care needs and assessments
- Medical history (where required for care provision)
This is sensitive data and is handled with strict safeguards.
c) Technical Data
- IP address
- Browser type
- Device information
- Website usage data
4. How We Collect Data
We collect data when you:
- Contact us via website, phone, or email
- Request services or a consultation
- Enter into a care agreement
- Use our website
5. How We Use Your Data
We use your data to:
- Provide and manage care services
- Carry out care assessments
- Communicate with you
- Process payments and invoices
- Comply with legal and regulatory obligations
- Improve our website and service
6. Legal Basis for Processing
We rely on the following lawful bases:
- Contract – to deliver agreed services
- Legal obligation – regulatory compliance (e.g., safeguarding)
- Legitimate interests – running and improving our business
- Consent – where required
For health data:
- Processing is necessary for health and social care provision
7. Data Sharing
We may share your data with:
- Healthcare professionals (e.g., GPs, nurses)
- Local authorities
- Regulatory bodies (e.g., safeguarding authorities)
- Payment processors
- IT and system providers
We only share data where necessary and ensure it is protected.
8. Data Retention
We retain personal data only as long as necessary:
- Care records: typically up to 6–8 years (or as required by law)
- Enquiries: up to 12–24 months
- Financial records: up to 6 years
9. Data Security
We implement appropriate technical and organisational measures, including:
- Secure systems and storage
- Restricted access to data
- Staff confidentiality obligations
However, no system is completely secure.
10. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights:
info@das-care.co.uk
11. Complaints
If you are unhappy with how we handle your data, you can complain to:
Information Commissioner’s Office
Website: https://www.ico.org.uk
12. Cookies
Our website may use cookies to improve user experience.
You can control cookies through your browser settings.
(You should also have a separate Cookie Policy for full compliance.)
13. Third-Party Services
We may use third-party tools (e.g., hosting, analytics).
These providers are required to comply with data protection laws.
14. International Transfers
We do not routinely transfer data outside the UK.
If we do, we ensure appropriate safeguards are in place.
15. Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.
16. Contact
If you have any questions about this policy:
info@das-care.co.uk